The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
Ready To Ship items will ship 1-2 business days after purchase.
Made To Order items will ship 3-5 business days after purchase.
Oven Mitts/Pot Holders/Wallets/Wristlets/Xmas Stockings are all shipped First Class, with a Priority Mail upgrade option at check out.
All bags are shipped Priority Mail.
Everything is shipped First Class International, insurance included.
I ship Monday-Friday (except US holidays) through the United States Postal Service from Los Angeles, California. When your order is shipped you will receive a notification with the USPS tracking number. Please note that on some international shipments the USPS tracking is only available until the item reaches the US border.
**I do not ship to Mexico**
Everything is washable, except the Christmas Stockings.
I recommend washing the bags and wallets in cold water, so they don't fade. Dry on low heat or let air dry flat.
Oven mitts and pot holders can go in with your regular wash.
Christmas Stockings should be spot cleaned only.