The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Everything at Working Class Punx is MADE TO ORDER and will ship 3-5 Business Days after purchase.
Oven Mitts/Pot Holders/Wallets/Wristlets/Xmas Stockings are all shipped First Class, with a Priority Mail upgrade option at check out.
All bags are shipped Priority Mail.
Everything is shipped First Class International, insurance included.
I ship Monday-Friday (except US holidays) through the United States Postal Service from Los Angeles, California. When your order is shipped you will receive a notification with the USPS tracking number. Please note that on some international shipments the USPS tracking is only available until the item reaches the US border.
**I do not ship to Mexico**
Everything is washable, except the Christmas Stockings.
I recommend washing the bags and wallets in cold water, so they don't fade. Dry on low heat or let air dry flat.
Christmas Stockings should be spot cleaned only.
Things I will do (these may or may not change the price):
- Make one of my items with another fabric that you see in my shop.
- Straps lengthened or shortened.
- Adding/subtracting pockets on the bags and purses.
If you want any of these, please contact me before you make your purchase.
Things I will not do:
- Make my items larger, smaller, or change the shape.
- Copy another shop or person’s design or item. If you don’t see it in my shop, I don’t make it.
- Add a zipper top closure to the large crossbody bags or messenger bags.
- Add a zipper pocket to the wallets.
Please contact me if you have any questions or want to discuss it more.