Returns & Exchanges
I gladly accept returns
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Frequently Asked Questions
Care instructions
Everything is washable, except the Christmas Stockings.
I recommend washing in cold water, so the fabric doesn't fade. Dry on low heat or let air dry flat.
Christmas Stockings should be spot cleaned only.
Custom and personalized orders
Things I will do (these may or may not change the price):
- Make one of my items with another fabric that you see in my shop.
- Straps lengthened or shortened.
- Adding/subtracting pockets on the bags and purses.
If you want any of these, please contact me before you make your purchase.
Things I will not do:
- Make my items larger, smaller, or change the shape.
- Copy another shop or person’s design or item. If you don’t see it in my shop, I don’t make it.
- Add a zipper top closure to the large crossbody bags or messenger bags.
- Add a zipper pocket to the wallets.
Please contact me if you have any questions or want to discuss it more.
When will my item ship?
Everything at Working Class Punx is HANDMADE from start to finish by us with our own two hands. When you purchase from Working Class Punx you are supporting artists.
All items are Made To Order, and our production time is 3-5 Business Days. Your item will ship 3-5 Business Days after you make your purchase.
When your item is made and ready to ship we will send you a notification with the USPS tracking number.