Welcome
Everything at Working Class Punx is HANDMADE from start to finish by us with our own two hands (designing, cutting, sewing, etc). When you purchase from Working Class Punx you are supporting artists. Feel free to contact me before your purchase if you have any questions.
Shipping
Everything at Working Class Punx is handmade and MADE TO ORDER. Our current turn around time is 3 weeks.
DOMESTIC
Oven Mitts/Pot Holders/Wallets/Wristlets/Pillow Covers/Xmas Stockings are all shipped First Class, with a Priority Mail upgrade option at check out.
Pillow covers with inserts, and all Bags are shipped Priority Mail.
INTERNATIONAL
Everything is shipped First Class International, insurance included.
I ship Monday-Friday (except US holidays) through the United States Postal Service from San Clemente, California. When your order is shipped you will receive a notification with the USPS tracking number. Please note that on some international shipments the USPS tracking is only available until the item reaches the US border.
**I do not ship to Mexico**
Returns & Exchanges
I gladly accept returns
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Returns and exchange details
Buyers are responsible for return shipping costs. Returned items need to be in their original unused condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All shipping costs are non-refundable. Shipping costs that are added at check out are non-refundable. Items that are listed with Free Shipping will have a 15% restocking fee if they are returned.
After I receive the item back, and make sure it's in original unused condition, I will give you the refund.
If you would like to return an item, please contact me first to let me know what you are returning and I will give you the return address.
Feel free to contact me before your purchase if you have any questions about my return policy.
Additional
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Frequently Asked Questions
Care instructions
Everything is washable, except the Christmas Stockings.
I recommend washing in cold water, so the fabric doesn't fade. Dry on low heat or let air dry flat.
Christmas Stockings should be spot cleaned only.
Custom and personalized orders
Things I will do (these may or may not change the price):
- Make one of my items with another fabric that you see in my shop.
- Straps lengthened or shortened.
- Adding/subtracting pockets on the bags and purses.
If you want any of these, please contact me before you make your purchase.
Things I will not do:
- Make my items larger, smaller, or change the shape.
- Copy another shop or person’s design or item. If you don’t see it in my shop, I don’t make it.
- Add a zipper top closure to the large crossbody bags or messenger bags.
- Add a zipper pocket to the wallets.
Please contact me if you have any questions or want to discuss it more.