Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Processing Time and Shipping
Ready To Ship items will ship 1-2 business days after purchase.
Made To Order items will ship 3-5 business days after purchase.
DOMESTIC
Oven Mitts/Pot Holders/Wallets/Wristlets/Xmas Stockings are all shipped First Class, with a Priority Mail upgrade option at check out.
All bags are shipped Priority Mail.
INTERNATIONAL
Everything is shipped First Class International, insurance included.
I ship Monday-Friday (except US holidays) through the United States Postal Service from Los Angeles, California. When your order is shipped you will receive a notification with the USPS tracking number. Please note that on some international shipments the USPS tracking is only available until the item reaches the US border.
**I do not ship to Mexico**
Care instructions
Everything is washable, except the Christmas Stockings.
I recommend washing the bags and wallets in cold water, so they don't fade. Dry on low heat or let air dry flat.
Oven mitts and pot holders can go in with your regular wash.
Christmas Stockings should be spot cleaned only.